Comprehensive Services with Our Customers in Mind
At Suburban Optik you won't just find a pair of glasses. We want you to feel good with your new glasses in the long term, so we provide the comprehensive services you would expect from a competent and responsible optician.
Advice: Professional and with a Definite Sense of Style
What frames look best on you? What glasses should you choose for your vision and your viewing habits? Each customer has individual requirements in terms of vision correction. With the opticians at Suburban Optik, you can count on getting competent, personal and detailed advice.
Processing and Repair: Traditionally in Our Workshop
Making an individual pair of glasses requires a number of work steps that are still traditionally done by hand today to ensure quality. Our opticians therefore personally grind your lenses in our workshop. We can carry out the repairs right here at our store. That way you are guaranteed long-lasting satisfaction with your finished glasses.
Adjustment and Care: We're Happy to Help
Your glasses don't sit properly on your face any more? The arm on your frames is broken or twisted? Our friendly team is always here to handle small adjustments, repairs or cleaning for you immediately and free of charge.
We offer a generous Warranty Program for both Adult and Children's lenses and frames.
All Purchases of a complete pair of eyeglasses (frames and lenses) include a minimum of a one-year guarantee, with most having a two-year guarantee. Not covered is loss or scratched lenses.
For children under the age of 12, the purchase of a complete pair of eyeglasses (frames and lenses) includes a guarantee against breakage until the child reaches the age of 12, or for two years, whichever is longer. Not included is loss or scratched lenses.